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Animal Response Centre 

Enquiries and feedback on dog licensing and animal-related matters: 1800 476 1600 (24-hours).

 

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Our Centres

 

Collection and Submission of Documents

You can submit your documents or pick up your licences, permits, and certifications at the following locations:

For lab testing, plants and CITES plants services

Animal and Plant Health Centre (APHC)

6 Perahu Road Singapore 718827

(click herefor directions to APHC)

Operating hours (closed on weekends and public holidays; 8:30 am - 12:00 pm on eve of New Year, Chinese New Year and Christmas)

  • Animal and plant health testing services
  • Issue licence/permit/certificate and collection of the following documents:
    • Phytosanitary Certification
    • CITES permits (Plants)

Monday – Thursday

 

8:30 am – 12:00 pm

2:00 pm – 5:00 pm

Friday

8:30 am – 12:00 pm

2:00 pm – 4:30 pm

For submission of Veterinary Certificate (Health Certificate Template)

JEM

JEM Office Tower

Level 1 (next to security counter)

52 Jurong Gateway Road Singapore 608550 (click here for directions to JEM)                                           

Deposit the documents at the drop off box located at Level 1 from Mondays to Fridays, 8.30 am – 5:00 pm. 

Please refer to Bringing Animals into Singapore and Exporting for more information